Terms of Service – Soul Therapy Studios

1. Introduction

Welcome to Soul Therapy Studios (“Soul Therapy,” “we,” “our,” or “us”). These Terms of Service govern your use of our website, services, workshops, retreats, classes, events, memberships, and all related offerings (collectively, “Services”). By booking or participating in our Services, you agree to comply with and be bound by these Terms.

2. Eligibility

  • By using our Services, you affirm that you are at least 18 years old.

  • If under 18, participation is permitted only under the supervision of a parent or legal guardian.

3. Booking and Payments

  • Online Payments: All bookings must be made and paid online through our platform. Cash payments may be arranged only with prior approval from Soul Therapy management.

  • Workshops & Retreats: Full payment is due at the time of booking unless otherwise noted.

  • Memberships: Memberships are billed on a recurring basis (monthly or otherwise) and must be active prior to access.

  • Classes: Class passes and packages must be purchased online in advance. Entry without prior payment will not be permitted.

  • Discount Codes & Gifted Sessions: Discount codes are valid only as specified and cannot be combined unless stated. Gifted sessions must be redeemed through our booking system.

4. Cancellations & Refunds

  • Workshops: All sales are final. You may transfer your spot to another participant by notifying us at least 48 hours prior.

  • Retreats:

    • Cancellations made 90+ days before the retreat start date may be eligible for partial refund or credit, assessed case by case.

    • Cancellations within 90 days of the start date are non-refundable. Future retreat credit may be considered at Soul Therapy’s discretion.

  • Classes & Appointments:

    • No refunds will be issued for missed classes or sessions.

    • Rescheduling must occur within the allowed window (as noted during booking). Failure to reschedule in time results in forfeiture of the class/session.

  • Memberships: Cancellations must be requested at least 7 days prior to the next billing date. No partial refunds for unused time.

5. Class Attendance & Security

  • The studio is located in a secure building.

  • Weekend Classes: Guests must arrive at least 15 minutes prior to class start time to allow for building entry.

  • Doors & Timing: The building gate will close at the start of class. Studio doors will close 5 minutes after class begins, and no late entry will be permitted.

6. Instructors & Facilitators

  • Soul Therapy partners with independent instructors (“Residents” or “Facilitators”) who bring unique expertise to our Services.

  • While instructors operate under the Soul Therapy umbrella, they maintain individual responsibility for their teaching methods and practices.

  • By participating in any instructor-led session, you acknowledge that facilitators are independent and Soul Therapy provides the platform, space, and structure for their offerings.

7. Community Guidelines

Soul Therapy is committed to maintaining a safe, welcoming, and respectful environment. All participants agree to:

  • Treat instructors, staff, and fellow participants with respect.

  • Refrain from disruptive, disrespectful, or unsafe behavior.

  • Maintain confidentiality regarding personal information shared in classes, workshops, or retreats.

  • Children: Unsupervised children are not permitted in the building at any time. Failure to comply with this policy will result in termination of membership or denial of access to Services.

Violations: Any breach of community guidelines may result in immediate dismissal from the Service without refund.

8. Changes to Services

We reserve the right to modify, reschedule, or discontinue any Service with or without notice. In such cases, participants will be notified and offered alternative options or credits where appropriate.

9. Intellectual Property

All content (including workbooks, meditations, exercises, digital courses, and class recordings) is the intellectual property of Soul Therapy Studios or its instructors. Duplication, distribution, or reproduction without written consent is prohibited.

10. Assumption of Risk & Limitation of Liability

Participation in physical and wellness activities involves inherent risks. By engaging in our Services, you assume all risks of injury, illness, or loss. Soul Therapy and its instructors are not liable for damages arising from participation.

11. Privacy Policy

By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy. We do not sell or share your personal information with third parties without consent.

12. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

13. Contact Information

Soul Therapy Studios
Attn: Jessica Joseph
430 Communipaw Ave
Jersey City, NJ 07304
Email: jessica@soul-therapy-studios.com

14. Acceptance of Terms

By booking, paying, or participating in any Service, you acknowledge that you have read, understood, and agreed to these Terms of Service.